hyper-automation,-multi-experience,-and-securing-ai-(or-baby-yoda)

If you google “technology trends,” one of the companies that will appear in the top 10 hits will be Gartner. The research and advisory firm not only analyzes numerous markets in terms of technical innovations but also covers business aspects of technology for C-suite professionals.

For 2020, Gartner has produced a number of predictive reports, including those covering digital and strategic technologies. From those lists, I’ve selected three trends that appear vaguely familiar from the recent past, albeit with new names. Do you agree? Don’t hesitate to ping me with your take on these trends at: [email protected]

Trend: Hyper Automation

Gartner: “Automation uses technology to automate tasks that once required humans. Hyper automation deals with the application of advanced technologies, including artificial intelligence (AI) and machine learning (ML), to increasingly automate processes and augment humans. Hyper automation often results in the creation of a digital twin of the organization. As no single tool can replace humans, hyper automation today involves a combination of tools, including robotic process automation (RPA), intelligent business management software (iBPMS) and AI, with a goal of increasingly AI-driven decision making. 

My Take: Do we really need yet another word or phrase to represent the ongoing digitization process that will eventually enable a complete digital twin? One might just as well say that the creation of a digital twin – from improved modeling, simulations, sensors, etc. – have accelerated the pace of automation thus creating a new hypeautomoation or superautomation reality.

It’s really a chicken and egg perspective. Which came first – the creation of hyper automation systems that eventually result in a digital twin? Or did the creation of a digital twin from a sensor-rich ecosystem lead to improved automation of tasks previously performed by humans?

Regardless of the answer, there seems to be little doubt about the movement toward a more complete digital twin within the next decade. Mordor Intelligence predicts that the digital twin market is anticipated to witness a CAGR of 35.0% over the forecast period 2019 – 2024. Growth in IoT and cloud-based platforms, the surge in adoption of 3D printing technology in the manufacturing industry, and the objective to reduce project cost are some of the major factors, driving the growth for the digital twin market. Mordor notes that IoT sensors have created a potential space for engineers to test and communicate with sensors integrated with the operating products, hence delivering real-time prescriptive of system functioning and timely maintenance.

Which came first: Hyper automation or the digital twin? It’s your call.

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