December 6th, 2019
The previous blog post in this series explored our journey so far in building an independent, alternative search engine. If you haven’t read it yet, we would highly recommend checking it out first!
It is no secret that Google search is one of the most lucrative businesses on the planet. With quarterly revenues of Alphabet Inc. exceeding $40 Billion and a big portion of that driven by the advertising revenue on Google’s search properties, it might be a little surprising to see the lack of competition to Google in this area. We at Cliqz believe that this is partly due to the web search bootstrapping problem: the entry barriers in this field are so massive that the biggest, most successful companies in the world with the resources to tackle the problem shy away from it. This post attempts to detail the bootstrapping problem and explain the Cliqz approach to overcoming it. But let us first start by defining the search problem.
The expectation for a modern web search engine is to be able to answer any user question with the most relevant documents that exist for the topic on the internet. The search engine is also expected to be blazingly fast, but we can ignore that for the time being. At the risk of gross oversimplification, we can define the web search task as computing the content match of each candidate document with respect to the user question (query), computing the current popularity of the document and combining these scores with some heuristic.
The content match score measures how well a given document matches a given query. This could be as simple as an exact keyword match, where the score is proportional to the number of query words present in the document:
|avengers endgame imdb
If we could score all our documents this way, filter the ones that contain all the query words and sort them based on some popularity measure, we would have a functioning, albeit toy, search engine. Let us look at the challenges involved in building a system capable of handling just the exact keyword match scenario at a web scale, which is a bare minimum requirement of a modern search engine.
According to a study published on worldwidewebsize.com, a conservative estimate of the number of documents indexed by Google is around 60 Billion.
1. The infrastructure costs involved in serving a massive, constantly updating inverted index at scale.
Considering just the text content of these documents, this represents at least a petabyte of data. A linear scan through these documents is technically not feasible, so a well understood solution to this problem is to build an inverted index. The big cloud providers like Amazon, Google or Microsoft are able to provide us with the infrastructure needed to serve this system, but it is still going to cost millions of euros each year to operate. And remember, this is just to get started.
2. The engineering costs involved in crawling and sanitizing the web at scale.
The crawler infrastructure needed to keep this data up to date while detecting newer documents on the internet is another massive hurdle. The crawler needs to be polite (some form of domain level rate-limiting), be geographically distributed, handle multilingual data and aggressively avoid link farms and spider traps. A huge portion of the crawlable web is spam and duplicate content; sanitizing this data is another big engineering effort.
Also, a significant portion of the web is cut off from you if your crawler is not famous. Google has a huge competitive advantage in this regard, a lot of site owners allow just GoogleBot (and maybe BingBot), making it an extremely tedious process for an unknown crawler to get whitelisted on these sites. We would have to handle these on a case-by-case basis knowing that getting the attention of the sites is not guaranteed.
3. You need users to get more users (Catch-22)
Even assuming we manage to index and serve these pages, measuring and improving the search relevance is a challenge. Manual evaluation of search results can help get us started, but we would need real users to measure changes in search relevance in order to be competitive.
4. Finding the relevant pages amongst all the noise on the web.
The biggest challenge in search, though, is the removal of noise. The Web is so vast that any query can be answered. The ability to discard the noise in the process makes all the difference between a useless search engine and a great one. We discussed this topic with some rigor in our previous post, providing a rationale for why using query logs is a smarter way to cut through the noise on the web. We also wrote in depth about how to collect these logs in a responsible manner using Human Web. Feel free to check these posts out for further information.
Query/URL pairs, typically referred to as query logs, are often used by search engines to optimize their ranking and for SEO to optimize incoming traffic. Here is a sample from the AOL query logs dataset.
|college savings plan
|pennsylvania college savings plan
|pennsylvania college savings plan
We can use these query logs to build a model of the page outside of its content, which we refer to as page models. The example below comes from a truncated version of the page model that we have at the moment for one particular CNN article on Tesla’s Cybertruck launch. The scores associated with the query are computed as a function of its frequency (i.e. the number of times the query/URL pair was seen in our logs) and its recency (i.e. recently generated query logs are a better predictor for relevance).
"new tesla car",
"pick up tesla",
"new tesla truck",
"cyber truck tesla price",
"how much is the cybertruck",
"new tesla cybertruck",
"cyber truck unveiling",
We have hundreds of queries on the page, but even this small sample should provide you with an intuition on how a page model helps us summarize and understand the contents of the page. Even without the actual page text, the page model suggests that the article is about a new Tesla car called the Cybertruck; it details an unveiling event and it contains potential pricing information.
The more unique queries we can gather for a page, the better our model for the page will be. Our use of Human Web also enables us to collect anonymous statistics on the page, a part of which is shown below. This structure shows the popularity of the page in different countries at this moment in time, which is used as a popularity signal. We can see that it is very popular in the UK, less so is Australia, etc.
Now that we understand how page models are generated, we can start stepping through the search process. We can break down this process into different stages, as described below.
The TL;DR Version
This is a high level overview if you want to know how Cliqz search is different.
- Our model of a web page is based on queries only. These queries could either be observed in the query logs or could be synthetic, i.e. we generate them. In other words, during the recall phase, we do not try to match query words directly with the content of the page. This is a crucial differentiating factor – it is the reason we are able to build a search engine with dramatically less resources in comparison to our competitors.
- Given a query, we first look for similar queries using a multitude of keyword and word vector based matching techniques.
- We pick the most similar queries and fetch the pages associated with them.
- At this point, we start considering the content of the page. We utilize it for feature extraction during ranking, filtering and dynamic snippet generation.
1. The Query Correction Stage
When the user enters a query into our search box, we first perform some potential corrections on it. This not only involves some normalization, but also expansions and spell corrections, if necessary. This is handled by a service which is called suggest – we will have a post detailing its inner workings soon. For now, we can assume that the service provides us with a list of possible alternatives to the user query.
2. The Recall and Precision Stages
We can now start building the core of the search engine. Our index contains billions of pages; the job of the search is to find the N, usually around 50, most relevant pages for a given query. We can broadly split this problem into 2 parts, the recall and the precision stages.
The recall stage involves narrowing down the billions of pages to a much smaller set of, say, five hundred candidate pages, while trying to get as many relevant pages as possible into this set. The precision stage performs more intensive checks on these candidate pages to filter the top N pages and decide on the final ordering.
2.1 Recall Stage
A common technique used to perform efficient retrieval in search is to build an inverted index. Rather than building one with the words on the page as keys, we use ngrams of the queries on the page model as keys. This let’s us build a much smaller and less noisy index.
We can perform various types of matching on this index:
- Word based exact match: We look for the exact user query in our index and retrieve the linked pages.
- Word based partial match: We split the user query into ngrams and retrieve the linked pages for each of these.
- Synonym and stemming based partial match: We stem the words in the user query and retrieve the linked pages for each of its ngrams. We could also replace words in the query with their synonyms and repeat the operation. It should be clear that this approach, if not used with caution, could quickly result in an explosion of candidate pages.
This approach works great for a lot of cases, e.g. when we want to match model numbers, names, codes, rare-words. Basically when the token of the query is a must, which is not possible to know before-hand. But it can also introduce a lot of noise as shown below, because we lack a semantic understanding of the query.
|soldier of fortune game
|ps2 game soldier fortune
|soldier of fortune games
|document 3 (Noise)
|document 4 (Noise)
An alternative approach to recall is to map these queries to a vector space and match in this higher dimensional space. Each query gets represented by a K dimensional vector, 200 in our case, and we find the nearest neighbors to the user query in this vector space.
This approach has an advantage with the fact that it can match semantically. But it could also introduce noise with aggressive semantic matching, as illustrated below. This technique could also be unreliable when the query contains rare words, like model numbers or names, as their vector space neighbors could be random.
|soldier of fortune game
|soldier of fortune android
|soldier of fortune playstation
|document 4 (Noise)
|defence of wealth game
We train these query vectors based on some custom word embeddings learnt from our data. These are trained on billions of <good query, bad query> pairs collected from our data and use the Byte-Pair-Encoding implementation of SentencePiece to address the issue with missing words in our vocabulary.
We then build an index with billions of these query vectors using Granne, our in-house solution for memory efficient vector matching. We will have a post on the internals of Granne soon on this blog, you should definitely look out for it if the topic is of interest.
We also generate synthetic queries out of titles, descriptions, words in the URL and the actual content of the page. These are, by definition, noisier that the query-logs captured by HumanWeb. But they are needed; otherwise, newer pages with fresh content would not be retrievable.
Which model do we prefer? The need for semantics is highly dependent on the context of the query which is unfortunately difficult to know a priori. Consider this example:
|how tall are people in stockholm?
|how tall are people in sweden?
|restaurants in stockholm
|restaurants in sweden
As you can see, the same semantic matching could result in good or bad matches based on the query. The semantic matching in Scenario 1 is useful for us to retrieve good results, but the matching in Scenario 2 could provide irrelevant results. Both keyword and vector based models have their strength and weaknesses. Combining them in an ensemble, together with multiple variations of those models, gives us much better results than any particular model in isolation. As one would expect, there is no silver bullet model or algorithm that does the trick.
The recall stage combines the results from both the keyword and vector-based indices. It then scores them with some basic heuristics to narrow down our set of candidate pages. Given the strict latency requirements, the recall stage is designed to be as quick as possible while providing acceptable recall numbers.
2.2 Precision Stage
The top pages from the recall stage enter the precision stage. Now that we are dealing with a smaller set of pages, we can subject them to additional scrutiny. Though the earlier versions of Cliqz search used a heuristic driven approach for this, we now use gradient boosted decision trees trained on hundreds of heuristic and machine learned features. These are extracted from the query itself, the content of the page and the features provided by Human Web. The trees are trained on manually rated search results from our search quality team.
3. Filter Stage
The pages that survive the precision stage are now subject to more checks, which we call filters. Some of these are:
- Deduplication Filter: This filter improves diversity of results by removing pages that have duplicated or similar content.
- Language Filter: This filter removes pages which do not match the user’s language or our acceptable languages list.
- Adult Filter: This filter is used to control the visibility of pages with adult content.
- Platform Filter: This filter replaces links with platform appropriate ones e.g. mobile users would see the mobile version of the web page, if available.
- Status Code Filter: This filter removes obsolete pages, i.e. links we cannot resolve anymore.
4. Snippet Generation Stage
Once the result set is finalized, we enhance the links to provide well formatted and query-sensitive snippets. We also extract any relevant structured data the page may contain to enrich its snippet.
The final result set is returned back to the user through our API gateway to the various frontend clients.
Maintaining Multiple Mutable Indices
The section on recall presented an extremely basic version of the index for the sake of clarity. But in reality, we have multiple versions of the index running in various configurations using different technologies. We use Keyvi, Granne, RocksDB and Cassandra in production to store different parts of our index based on their mutability, latency and compression constraints.
The total size of our index currently is around 50 TB. If you could find a server with the required disk space along with sufficient RAM, it is possible to run our search on localhost, completely disconnected from the internet. It doesn’t get more independent than that.
Search quality measurement plays an integral part in how we test and build our search. Apart from automated sanity checking of results against our competitors, we also have a dedicated team working on manually rating our results. Over the years, we have collected the ratings for millions of results. These ratings are used not only to test the system but to help train the ranking algorithms we mentioned before.
The query logs we collect from Human Web are unfortunately insufficient to build a good quality search. The actual content of the page is not only necessary to perform better ranking, it is required to be able to provide a richer user experience. Enriching the result with titles, snippets, geolocation and images helps the user make an informed decision about visiting a page.
It may seem like Common Crawl would suffice for this purpose, but it has poor coverage outside of the US and its update frequency is not realistic for use in a search engine.
While we do not crawl the web in the traditional sense, we maintain a distributed fetching infrastructure spread across multiple countries. Apart from fetching the pages in our index at periodic intervals, it is designed to respect politeness constraints and robots.txt while also dealing with blocklists and crawler unfriendly websites.
We still have issues getting our fetcher cliqzbot whitelisted on some very popular domains, like Facebook, Instagram, LinkedIn, GitHub and Bloomberg. If you can help in any way, please do reach out at beta[at]cliqz[dot]com. You’d be improving our search a lot!
- We maintain a hybrid deployment of services implemented primarily in Python, Rust, C and Golang.
- Keyvi is our main index store. We built it to be space efficient, fast but also provide various approximate matching capabilities with its FST data structure.
- The mutable part of our indices are maintained on Cassandra and RocksDB.
- We built Granne to handle our vector based matching needs. It is a lot more memory efficient than other solutions we could find – you can read more about it in tommorrow’s blog post.
- We use qpick for our keyword matching requirements. It is built to be both memory and space efficient, while being able to scale to billions of queries.
Granne and qpick have been open-sourced under MIT and GPL-2.0 licenses respectively, do check them out!
It is hard to summarize the infrastructural challenges in running a search engine in a small section of this post. We will have dedicated blog posts detailing our Kubernetes infrastructure which enables all the above soon, so do check them out!
While some of our early decisions allowed us to drastically reduce the effort required in setting up a web scale search engine, it should be clear by now that there are still a lot of moving parts which must work in unison to enable the final experience. The devil is in the details for each of these steps – topics like language detection, adult content filtering, handling redirects or multilingual word embeddings are challenging at web scale. We will have posts on more of the internals soon, but we would love to hear your thoughts on our approach. Feel free to share and discuss this post, we will try our best to answer your questions!
Alphabet Q3 2019 earnings release – report ↩︎
Statista search engine market share 2019 – link ↩︎
Web Crawler – Wikipedia – link ↩︎
Spamdexing – Wikipedia – link ↩︎
Deep Web – Wikipedia – link ↩︎
Web Search Query Log Downloads – link ↩︎
SentencePiece – GitHub – link ↩︎
Granne – GitHub – link ↩︎
Gradient Boosting – Wikipedia – link ↩︎
Keyvi – GitHub – link ↩︎
qpick – GitHub – link ↩︎